The Division of Aging (DA) continues to receive many emails from the same nursing facility regarding the same issue. This results in multiple DA staff researching the same information, which is very inefficient for response time between the DA and the facility. In an attempt to improve response time, the DA has created an email specifically designed for e450b and/or SADE process questions/concerns only. The email is DA.NFinforequest@fssa.in.gov and is effective immediately.
As you are aware, an authorized e450b is available for download for up to thirty (30) days from Da’s authorization. If the nursing facility does not complete the download in that time period or the download is interrupted/not completed, the nursing facility must contact the DA to re-download the authorized e450b. There has also been a high demand for additional downloads, so the e450b web page now contains a hyperlink to request addition downloads for e450b’s that have previously been downloaded. The hyperlink, NEW Request a duplicate Form 450B ONLINE, is located just above the reference material section on the e450b webpage.
Hopefully the enhancements listed above will be helpful for all nursing facilities as well as improve the DA’s response time to the facilities.
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