IHCA
Through a series of webinars held the week of March 23rd, Indiana Medicaid and the Division of Aging announced the steps being taken to resume surveys of nursing facility residents, resident family/friend, and staff. The effort is led by Press Ganey, a contractor to the State. Press Ganey in turn hires GoResource and Knowledge Services to perform the in-person resident interview and interface with nursing facilities to complete data uploads for the resident family/friend and staff surveys. Results from the prior 2 years of surveys, plus this coming year’s data, will be considered by the Division’s Clinical Expert Panel (CEP) as that group considers recommendations to alter the nursing facility quality add-on that is part of the Medicaid rate. Any such alterations to the add-on methodology would not take effect until July 1, 2016, at the earliest.
The survey process has already begun as facility administrators should have already received a certified letter from the Family and Social Services Administration that explains the 2015 project timeline and provides certain contact information. If you have not received this letter, please contact
Paul Huelskamp, Press Ganey, at PHuelskamp@pressganey.com. To view the PPT used in the webinars, click here.
If you have questions or concerns, please contact Zach Cattell at zcattell@ihca.org or 317-616-9001.
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