Division of Aging and Press Ganey to Announce Webinars on 2014 Satisfaction Survey Results

Nursing facilities should be on the lookout for invitations that are to be sent in early October from Press Ganey for participation in webinars to review the 2014 Satisfaction Survey results.  Recall that the Indiana Division of Aging contracted with Press Ganey in 2013 to conduct satisfaction surveys of residents, resident family or friends, and facility staff with the aim at determining whether such data could be mixed into the Indiana Medicaid nursing facility reimbursement Value Based Purchasing program.  The dates for the webinars are as follows and more details are to come:

•         October 24th  at 9:00 a.m.
•         October 29th 2:00 p.m.
•         October 30th  9:00 a.m. and 2:00 p.m.