The two subcontractors, GoResource Link and Knowledge Services, have already begun contacting Nursing Facilities across the state to obtain the names and addresses of employees and the family/friend of a resident so that they can be contacted to complete a survey. The State will be providing the subcontractors each facility’s MDS file from the prior month (June MDS file for surveys conducted in July, and so on) in order for the subcontractors to perform the in-person surveys of residents. Each Nursing Facility Administrator will be contacted via letter and email concerning the survey process and the request for data submission. Residents of Assisted or Independent Living are to be excluded from the surveys, and employees who are 100% dedicated to Assisted or Independent Living units are also to be excluded.
Letters will be sent to the designated family/friend and to each nursing facility employee along with the respective survey. Drafts of those letters and the surveys for residents, family/friend, and employees may be accessed in the Members Only section of the IHCA website.
The State has indicated willingness to set up a central point of contact for multi-facility entities for purposes of coordinating data submissions company-wide. To set up that single point of contact, please contact Division of Aging Deputy Director Karen Filler at 317-232-4651 or Karen.Filler@fssa.in.gov.
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